CXO

In a start-up and technology focused world, many businesses and organizations look to technology to be the solution to all problems. While I am a ardent technologist, I do not blindly apply technology as if it was a panacea for all types of problems. Customer experience is a complex beast. Every…

During end of the 20th century, when globalization was growing quickly, there were plenty of growth and market opportunities available. As a result, many businesses took this opportunity to expand and grow into new markets and regions. In their quest for growth, a new opportunity was also created. T…