Category: News

Recently, I've had to engage a home contractor to redo the tiles in my bathroom. The whole project took a lot longer than I expected and while it finally was complete successfully, many lessons can be inferred into any industry or project, including customer experience. Training & Learning a…

Brandt International does many consulting and management interventions around Change Management, Business Transformation and Process Re-engineering around Six Sigma and Lean methodologies. In many of these engagements, we find the following are true. Strategy and Execution are highly important to…