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Tag: consistency

Coffee Lessons for Customer Experience

Coffee Lessons for Customer Experience

CategoriesPeople, ProcessPosted on March 4, 2020March 4, 2020
As a serious coffee aficionado, I can't get through a day without several cups of this delicious, aromatic brew. That said, just recently, I had a discussion around Customer Experience for a automobile dealer. With the changing market and consumer needs, sales were falling. Actually, retail sale…
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How to destroy Customer Experience

How to destroy Customer Experience

CategoriesNews, ProcessPosted on July 14, 2018June 14, 2021
When you have a premium product or service but the whole experience doesn't measure up - don't waste your time…
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