Tag: customer

The last half of 2024 has seen frantic activity by Charge-point Operators (CPOs) to roll out chargers nationwide. The influx of Chinese-made EVs and Proton's entry into the EV market is going to shape 2025 to be a rather exciting year. That said, after clocking close to 10,000 electric kilometer…

When we talk about Customer Experience or CX, many of us immediately think of our bank or our telco, or perhaps the restaurant or cafe we regularly go to. Many articles have been written up about retail, telecommunications and financial services industry but rarely do we talk about customer experie…