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Removing Customer Friction Points

Removing Customer Friction Points

CategoriesProcessPosted on October 8, 2018October 9, 2018
Stuck trying to improve your overall customer experience? Here's a tip: remove customer friction points. How and what are they? It depends on your customers. We're big Uber fans for the disruption they caused in the transport industry. How did they rise to quickly and successfully? They remove…
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