Tag: cx

Can you afford to screw up Customer Service in a post-pandemic world? With the growing e-commerce industry, more so in the post-pandemic world today, the need for logistics and shipping services is one bright spot with many other industries like cruise and airlines being hit hard. With many orga…

This video is probably pretty old now judging by the look of Jeff Bezos, the founder of Amazon.com. However, it does bring to light something that is fast becoming the most important criteria to success in the global economy today. Looking at Amazon's rise to success seems rapid and overnight, bu…